Terms of Service
Effective Date: March 10, 2026
Welcome to Vet Marketing by Signal ("Company," "we," "us," or "our"), a division of Signal Interactive. By accessing or using our website and services, you agree to the following Terms of Service.
If you do not agree with these terms, please do not use our services.
Business Information
Vet Marketing by Signal is a division of Signal Interactive.
Website: https://veterinarian-marketing.com
Parent Company: Signal Interactive
Email: support@signal-interactive.com
Services Provided
We provide digital marketing and growth services for veterinary practices, including but not limited to:
• Website design and development
• Search engine optimization (SEO)
• Paid advertising management
• Branding and creative services
• Content creation
• Marketing automation and CRM integration
• AI-driven communication systems
• Consulting and strategy services
All services are subject to written agreements or proposals where applicable.
No Guarantees
We implement proven marketing strategies and best practices; however, we do not guarantee specific search rankings, lead volume, revenue increases, or advertising outcomes.
Performance depends on market conditions, competition, budget levels, and third-party platform algorithms.
Client Responsibilities
Clients agree to provide accurate information, timely approvals, and necessary assets required for marketing execution. We are not responsible for delays caused by missing or inaccurate client information.
Payment & Billing
Service fees are outlined in individual proposals or agreements. Payment structures may include monthly retainers, project-based fees, setup fees, or advertising spend (separate from management fees).
Failure to remit payment may result in suspension of services.
Ownership of Assets
Unless otherwise stated in a signed agreement, clients retain ownership of approved marketing assets created specifically for them. Proprietary systems and methodologies developed by Signal Interactive remain the intellectual property of Signal Interactive.
Limitation of Liability
To the fullest extent permitted by law, Vet Marketing by Signal and Signal Interactive shall not be liable for indirect or incidental damages, lost profits, algorithm updates, third-party platform changes, or service interruptions beyond our control.
Total liability shall not exceed fees paid within the preceding 30 days of service.
SMS Communications
By providing your phone number through our website, booking forms, or other communication channels, you consent to receive SMS messages from Vet Marketing by Signal and Signal Interactive.
These messages may include appointment reminders, strategy session confirmations, service updates, and marketing communications.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or contact us at support@signal-interactive.com.
SMS consent is not shared with third parties for marketing purposes.
AI & Automated Communications
We may use AI-powered chat or voice systems to respond to inquiries and schedule appointments. These systems are designed to improve response times and qualify inquiries. Complex matters may be escalated to a human representative.
Privacy & Data Use
We collect personal information necessary to provide services, respond to inquiries, and improve performance. Information may include contact details and usage data.
We do not sell or rent personal data. Please review our Privacy Policy for additional details.
Third-Party Platforms
Our services may involve third-party platforms such as advertising networks, CRM systems, automation tools, and hosting providers. These platforms operate under their own terms and policies.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Updates become effective upon posting to this page.
Contact Us
If you have questions regarding these Terms of Service, please contact us here or email support@signal-interactive.com.